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Have a question about our products, an existing order or delivery? We're here to make your shopping experience as simple and straightforward as possible.
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Questions about products, orders or shipping? Reach out to our team.
hello@feelwellaustralia.comOrders & Delivery
Orders are shipped from our warehouse in Rouse Hill, New South Wales.
SHIPPING INFORMATION →SEND US A MESSAGE
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Whether you're looking for more information about a product, need assistance with an order or have a general enquiry, we'd be happy to hear from you.
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ORDER & DELIVERY INFORMATION
From our warehouse to you.
We ship our orders from our warehouse in Rouse Hill, New South Wales, Australia.
48-Hour Dispatch
In-stock orders are dispatched from our NSW warehouse within 48 hours of being placed.
2–5 Business Days
Most in-stock orders are expected to arrive within approximately 2–5 business days after dispatch, depending on the destination.
Out-of-Stock Items
Products that are temporarily out of stock may require an additional 7–14 days for availability and fulfilment.
Shipping and dispatch timeframes are estimates. Carrier delays, public holidays, delivery locations and stock availability may affect actual delivery times.
QUICK ANSWERS
Frequently asked questions.
How can I track my order?
If tracking details have been provided with your dispatch confirmation, you can use those details to monitor your delivery. If you need assistance, contact our team with your order number.
Where do you ship from?
We dispatch orders from our warehouse at 275 Annagrove Road, Rouse Hill, NSW 2155, Australia.
How long will my order take?
In-stock orders are dispatched within 48 hours. Delivery generally takes an estimated 2–5 business days after dispatch. Timeframes may vary.
What if an item is out of stock?
Some out-of-stock items may require an additional 7–14 days for availability and fulfilment. Contact us if you have questions about an order.
Can I get help choosing a product?
Our team can help with product information and general enquiries. For personalised health or medical advice, please consult a qualified healthcare professional.
How do I request a return?
Email hello@feelwellaustralia.com with your order number and the reason for your request. Our team can explain the applicable returns process.
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